Wednesday 11 December 2013

Leamington Spa Shopmobility scheme has a new Board of Trustees. We’d like to inform you of developments to the service and ask how you use the scheme, what you think of the service and how it could be improved.

We will be contacting some of our members in the coming week to complete a customer satisfaction survey to help us ensure the Shopmobility scheme in Leamington Spa meets your requirements. This may be by phone, personal caller, email or by post and we will be grateful for your assistance.

We aim to update our database to ensure the information we hold is current, relevant and we only communicate with those who are Shopmobility members or may require the service. We would appreciate if you would advise us of any changes to personal details or if you no longer wish to be contacted by Leamington Shopmobility.
You can do this by contacting us direct on 01926 470450, writing to us at the address on our main website http://www.leamingtonshopmobility.org.uk/ or e.mailing us at admin@leamingtonshopmobility.org.uk

If you have any queries or questions in relation to the service or require assistance in completing the customer survey please don’t hesitate to contact us as detailed above.


Mark Fletcher, our current scheme manager, will be leaving at the end of December to explore new opportunities. I’m sure Mark will be sadly missed by everyone and you’ll join us in sending him best wishes for a successful future
 
We plan to temporarily close the scheme in January and February of 2014 and take the opportunity to redecorate and make it a welcoming hub for customers of the Shopmobility service. We will reopen at the beginning of March with a new team and new scooters to add to our existing fleet.


We’ve already taken receipt of one new scooter kindly donated by The Rotary Club of Royal Leamington Spa – you may have seen a photo in a recent edition of the Leamington Courier.

In the picture above are Peter Barton, President of The Rotary Club of Royal Leamington Spa (seated on the new scooter) and behind him (L to R) Councillor David Greenwood, a Trustee of Leamington Shopmobility, Robert Nash (Clerk to Leamington Town Council and to the Trustees), George Dick, Fundraising Chairman of The Rotary Club of Royal Leamington Spa and Councillor Ann Morrisson, Chair of the Trustees of Leamington Shopmobility. Photo courtesy of the Leamington Courier.


If you’re interested in volunteering and helping out with the scheme please get in touch - we’re welcoming volunteers to join the team in a variety of roles and help increase the accessibility of the service. It’s a great opportunity to meet people, provide assistance and gain new skills. Please e.mail us for more information: admin@leamingtonshopmobility.org.uk

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